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Eagle Eye Outfitters

If you selected Route Package Protection and there is an issue with your order, you can choose to be refunded for the order, or have a replacement sent (if item is in stock).Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes if the merchant via PayPal or Venmo. &#xA0;The Route Premium cost will not be refunded.&#xA0;Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping, taxes, and Route Shipping Protection.

If you selected Route Package Protection and there is an issue with your order, you can choose to be refunded for the order, or have a replacement sent (if item is in stock). Refunds: When refunding an item, Route covers the subtotal, shipping, and t

How Does Route Process Refunds Or Reorders?

Route

How do I change my password?

Account

Can I use a coupon with Bogg Bags?

Do you cover the return shipping cost of a Bogg Bag?

Is there a Bogg Bag purchase limit?

When will my Bogg Bag Ship?

Why is Bogg Bag shipping so much?

How much is Bogg Bag shipping?

Bogg Bags

Do you have a vendor exclusion list?

What is your coupon policy?

Coupons

Do you have Gift Cards?

My Gift Card is not working.

How can I check a Gift Card/E-Gift Certificate balance?

How can I use a Physical Gift Card /E-Gift Certificate online?

Terms & Conditions for Physical Gift Cards/E-Gift Certificates.

Why isn't my gift card being accepted?

Gift Cards

The address I typed is correct, but it is not accepting my order.

My order says it was delivered but I have not received it.

There was an error in what I received for my order.

My card shows a charge but my order did not go through.

Orders

Why am I being charged sales tax?

Do you accept Visa or Master Card Gift Cards?

My card is showing multiple charges.

Payments

What is your return policy?

Where can I get a return form?

How to Request a Return.

What happens when my return request is approved.

What happens if my return is denied?

Tips for shipping returns.

How long does it take to receive my refund?

How will I be refunded for my return?

If I purchase in-store, can I return via mail?

If I purchase online, can I return in-store?

Bogg Bag Return Policy

Returns

Do you offer free shipping?

How to find a missing package that shows as delivered?

When will my order ship or be ready for pickup?

Why am I being charged shipping when my order is over $125?

Why is your shipping expensive?

Do you offer expedited shipping?

Shipping

Careers

Do you have locations in other states?

Does Eagle Eye Outfitters give back?

How do I request a donation or sponsorship?

How does curbside pickup work?

What are your general rules for giveaways?

Store Info

Size Charts

What is Route Package Protection?

Where is My Order?

How Does Route Work?

When Should I File a Claim?

What if My Order Never Arrives or is Stolen?

What if My Order Arrives Damaged?

How Do I File a Claim for my Lost, Damaged, or Stolen Order?

What are Route's Terms and Conditions?

Is Route a Licensed Insurance Company?

How Does Route Process Refunds Or Reorders?Updated 12 days ago