Chat live with a Customer Support Team member.

Have a question you still need answered? Feel free to email us at:

Want to speak directly with a member of our Customer Support Team?

Back to shopeagleeye.com

Eagle Eye Outfitters

<p>Click to learn more about our <a class="fr-strong" href="https://shopeagleeye.com/win/">official general contest and giveaway rules</a>.<a class="fr-strong" href="/win" rel="noopener noreferrer" target="_blank"></a></p>

Click to learn more about our official general contest and giveaway rules.

What are your general rules for giveaways?

Store Info

How can I reset my password?

How can I update my account details?

How do I change my password?

How do I sign in to my account?

How do I update my payment information?

Account

Are your Bogg Bags authentic?

Can I use a coupon with Bogg Bags?

Did your Bogg Bag straps come twisted?

Do you have any large Bogg Bags left in stock?

Do you cover the return shipping cost of a Bogg Bag?

Is there a Bogg Bag purchase limit?

When will my Bogg Bag Ship?

Why is Bogg Bag shipping so much?

How much is Bogg Bag shipping?

Bogg Bags

Are there any sales or coupons available right now?

Do you have a military discount?

Do you have a vendor exclusion list?

Do you have "flash" sales?

What is your coupon policy?

When are your seasonal sales?

Where can I update my email settings on sales, coupons and weekly emails?

Coupons

Do you have Gift Cards?

My Gift Card is not working.

How can I check a Gift Card/E-Gift Certificate balance?

How can I use a Physical Gift Card /E-Gift Certificate online?

How will I receive a Physical Gift Card/E-Gift Certificate?

Terms & Conditions for Physical Gift Cards/E-Gift Certificates.

Why isn't my gift card being accepted?

Gift Cards

A product on my order is not available. What does that mean?

Can I cancel my online order?

Can I get a price adjustment for items now on sale?

Can you special order an item?

How can I track my order?

How do I check the status of my order?

My order never went through.

The address I typed is correct, but it is not accepting my order.

What does processing/awaiting fulfillment mean?

When will I receive my order?

Where can I leave feedback of my online or in-store experience?

My order says it was delivered but I have not received it.

There was an error in what I received for my order.

My card shows a charge but my order did not go through.

Orders

Do you price match?

The address I typed is correct, but it's not being accepted. What should I do?

Why am I being charged sales tax?

Why does my card show two charges?

Do you accept Visa or Master Card Gift Cards?

My card is showing multiple charges.

Payments

Can I exchange an item?

How do I return a pair of shoes/boots?

How long does it take to receive my refund?

How will I be refunded for my return?

If I purchase in-store, can I return via mail?

If I purchase online, can I return in-store?

What is your return policy?

Where can I get a return form?

Bogg Bag Return Policy

Returns

Can I ship an order to someone else?

Do you offer free shipping?

Do you ship to P.O. Boxes or APO/FPO addresses?

How to find a missing package that shows as delivered?

When will my order ship or be ready for pickup?

When will my package arrive?

Why am I being charged shipping when my order is over $125?

Why is your shipping expensive?

Will my package arrive before Christmas?

Do you offer expedited shipping?

Shipping

How can I find out about job openings at Eagle Eye Outfitters?

Careers

Do you have locations in other states?

Do you offer free pickup in-store or curbside pickup?

Does Eagle Eye Outfitters give back?

How do I request a donation or sponsorship?

How does curbside pickup work?

What are your store hours?

What is your mission?

What is your store address?

Who is Eagle Eye Outfitters?

European to US Shoe Size Conversions

How to Measure Footwear

How to Measure Men's Apparel

How to Measure Women's Apparel

What if I don't see my size or the color I want?

Size Charts

What are your general rules for giveaways?Updated a year ago