Did your Bogg Bag straps come twisted?
Don’t worry, your beloved Bogg Bag is not defective or broken. Simply twist the strap around by the base of the "b" button until the handle pops into place. This simple twirling motion will get them back in the correct position. Please DO NOT attempt to remove the handles. The buttons DO NOT come off and there is no need to remove them to "fix" the strap.