Orders
Discover answers to the most commonly asked questions regarding Eagle Eye Outfitters online orders.
The address I typed is correct, but it is not accepting my order.
Does the address you typed match the address on file with the credit card company? If it does, and you still encounter a problem, please call our Customer Support Team at 334-446-4887 or chat with us.
My order says it was delivered but I have not received it.
If you received an email that states your order was delivered but you did not receive it, please do the following. 1. Check all around your property and check with neighbors in case it was delivered there. 2. We advise you to wait one day as sometime
There was an error in what I received for my order.
If you received your order and something was incorrect in what you received, please notify us within 1 week of the receipt of your order (with proof of the error) so we can try to correct the error. If notified after 1 week, we are not able to verify
My card shows a charge but my order did not go through.
If your card was declined at checkout or the order did not go through, it likely means the billing information you entered does not match the information the bank issued for the card. We suggest checking the name, address (specifically the zip code)