Discover answers to the most commonly asked questions regarding Eagle Eye Outfitters online orders.
There are a variety of reasons why this has happened. Sometimes products are ordered before the inventory on our site has updated. In cases of products with low inventory, orders that are processed first will be allocated the stock. We will contact y
We immediately start to process your order as soon as it’s placed. There may not be a delay that allows us time to cancel or change orders once they’re submitted. Feel free to contact our Customer Support Team to inquire if we might be able to still
Currently we do not participate in price adjustments for items purchased prior to going on sale.
At Eagle Eye Outfitters we are committed to serving our customers. Special orders are a service we offer on items we do not carry on a regular basis or are out of stock of (with no plan to restock). Please read the following guidelines: No sales or
Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website. Please note: It may take 24-48 hours for your tracking information to reflect details on UPS or USPS website. If you
If you have an Eagle Eye Outfitters online account on our website and place an order after setting up your online account, Click here to check the status of your order. Please note if you check out as a guest, this functionality will not work. We do
If your card was declined at checkout or the order did not go through, it likely means the billing information you entered does not match the information the bank issued for the card. We suggest checking the name, address (specifically the zip code)
If you are getting an error at checkout this typically is caused because the billing information you entered does not match the information the bank issued for the card. We suggest checking the name, address (specifically the zip code) or try using a
Does the address you typed match the address on file with the credit card company? If it does, and you still encounter a problem, please call our Customer Support Team at 334-446-4887 or chat with us.
Your order has now been forwarded to the warehouse for shipment. Orders usually ship in 1-3 business days. Items that require a longer shipping time are noted on the product page and the customer will be notified by email of the delayed shipping stat
Click here to see a list of estimated shipping times for in-stock merchandise to be shipped from our warehouse and delivered to you. Please note that all "Estimated Shipping" arrival times quoted at the time of check out, are estimates and not guaran
Whether you'd like to compliment an outstanding Eagle Eye Outfitters employee, suggest a change, or provide feedback about a disappointment, your comments are always welcome. Please contact us here to leave your feedback.
If you received an email that states your order was delivered but you did not receive it, please do the following. 1. Check all around your property and check with neighbors in case it was delivered there. 2. We advise you to wait one day as sometime
If you received your order and something was incorrect in what you received, please notify us within 1 week of the receipt of your order (with proof of the error) so we can try to correct the error. If notified after 1 week, we are not able to verify
If your card was declined at checkout or the order did not go through, it likely means the billing information you entered does not match the information the bank issued for the card. We suggest checking the name, address (specifically the zip code)