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Returns

8 articles

Find answers regarding our Eagle Eye Outfitters online order returns in our Returns FAQ.

Articles

Can I exchange an item?

Since we cannot guarantee the new item you want will be in stock when we receive your returned item, we do not accept exchanges. If you’d like to “exchange" your purchase for another item, please return your original purchase for an item refund and c

How do I return a pair of shoes/boots?

If you’re returning a pair of shoes or boots, we need the box back in sellable condition, too. Also, please don’t treat the shoe box as the shipping box; wrap it in brown paper or put it in another box before you return it. If you fail to follow thes

How long does it take to receive my refund?

Once we receive your return, we inspect your item(s) and then initiate a refund. Our goal is to process your return within three to five business days of receipt. Credits may take up to an additional five business days to post to your account. Given

How will I be refunded for my return?

Your refund will automatically go back to the original form of payment used for the purchase. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. You cannot receive cash returns on purchases mad

If I purchase in-store, can I return via mail?

Yes, when returning your in-store purchase via mail you will be issued a refund in the form of payment used for the purchase. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. You cannot recei

If I purchase online, can I return in-store?

Yes, you may return your online purchase in-store. Please review our full return policy for more details on returns. All BOGO sale items, face masks, swimwear, and sale items 50% or more off are FINAL SALE.

What is your return policy?

If you are not happy with your purchase, you can return most items for a refund within 60 days of purchase as long as it is still in “sellable and original condition.” View our full return policy here. All BOGO sale items, face masks, swimwear, and s

Where can I get a return form?

Eagle Eye Outfitters Return Policy to print a copy of our Eagle Eye Outfitters return form. Please note return postage is not prepaid and we do not provide prepaid return labels for orders. Customers are responsible for paying return shipping charges